I was accepted for the refund advance, which automatically linked me to Credit Karma and set me up with a checking acct that I never in a million years would have gotten.
my taxes get accepted only a short few mins after I file. 24 hrs later. No money. I call TT and the agent tells me that the money was sent to CK and kicked back. So call CK and find out why. Credit Katma tells me they have no idea what I’m talking about. Call TT, where I get put on hold for 20 mins and hung up on. Call#4, I’m on the phone for 1.5hrs with someone now telling me I didn’t get the refund advance but can’t explain why another agent told me my money was sent and returned, or how I got a CK checking acct made for me and the acct numbers automatically were generated onto my refund without me entering them. I asked for a supervisor 12x and was ignored or told it would be a long wait, and then I was hung up on, AGAIN. I filed for the advance refund bc we needed the money, not because I wanted a garbage credit karma checking account. I’m reporting them to the BBB for false advertising and fraud.
