Here is what it reads:
"Hi there,
We’re contacting you because there’s an issue with the accuracy of your 2023 state tax return. Due to a TurboTax error, you underpaid your North Carolina taxes.
We understand that finding out you owe more taxes isn't good news, and we want to make things right. Once you amend your tax return, we’ll refund the cost of your state TurboTax product.* No need to call and request the refund. We will be notified when your amendment is filed, at which point we will process the refund.
To amend your state tax return, please follow the steps detailed in this article: How do I amend my 2023 North Carolina state tax return to correct my Other Income allocation?
TurboTax experts are available to answer your questions at 844-333-2161 (Monday–Friday, 8 AM to 8 PM ET). When you speak with an expert, just mention 2023 North Carolina Other Income Allocation so they know exactly what you’re calling about.
As a part of our 100% Accurate Calculation Guarantee, TurboTax will also reimburse you for any penalties and interest you are assessed as a result of this error.**
We truly apologize for any inconvenience this might have caused and want to thank you for being part of the TurboTax family.
Warm regards,
The TurboTax Team"
