Follow these steps to delete the form and clear out the stuck information:
- Open or continue your return in TurboTax.
- In the left menu, select Tax Tools
- then select Tools.
- In the pop-up window named Tool Center,
- choose Delete a form.
- Select Delete next to the form/schedule/worksheet in the list and follow the instructions.
- Log out of your return
- Try one or more of the following:
- Don't use Internet Explorer.
- Clear cookies and cache, instructions on the links.
- Sign in using a different browser.
- Sign in using a different device.
- Sign in using a different browser.
- Sign in using a different device.
- Log back into your return.
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