Yep. Pretty much my experience. There is a (complicated 10 step) workaround somewhere in the thread. If you look, you will find it.
But what is really cute is that on Sunday 2/2, I spent a full hour on the phone with the Turbotax "Help" Desk. At the end of the hour, my "Help" Desk person (Sam) agreed that there is a problem and assigned an Issue number (154 26 40 868). Within minutes, I received an email saying that the Issue 154 26 40 868 had been closed. Of course, the issue was not resolved or fixed. It was just closed. I called back and spent another hour on the phone with a second "Help" Desk person who said she couldn't reopen the Issue 154 26 40 868. Only my new best friend Sam could do that.
I used to have IT responsibility for a mid-sized organization. One of the ways that IT organizations cheat to improve their statistics is to close "Issues" without actually fixing the problem.
