mama miller,
If you want to avoid wasting your time on the phone, take a look at my detailed work-around solution (it's on page 2 of this thread) which may help you print your return without calling TurboTax. I don't think anybody's had much luck getting the problem fixed by calling TurboTax. Eventually, they'll get their act in gear and fix it on their own time.
Best of luck!
maukro
