After you file

When I try to print the forms for review or as a .pdf, the Turbo Tax program crashes.  I've restarted several times and tried with three different returns, but no difference.  I realized that the program has been saving the files to a 2023 folder, but making a new folder didn't help.  Also, I now don't see any 2024 files on the opening screen.  I can see them to open (in the 2023 file) from the file menu, but even after opening them once, the screen fails to show them as returns in progress.