I was thinking the same thing. It kind of freaks me out that we are getting so many different answers from "experts." I always get MAX just so that I can speak to someone if I need help and no one has helped. I wish I could attach screenshots of my communications with them, because it's been unreal how unprofessional they have been. All lowercase "theres nothing we can do. feel free to call the irs then." Like what 7th grader is working for TurboTax with responses like that?
I was thinking of waiting until Monday and calling the IRS and seeing what the implications would be if I used another tax prep provider. I will post any new details I get. There isn't a lot of info out there on this, so I don't know if it is new this year, or maybe when we submitted there was an issue?
I submitted on 1/24 around 11AM EST if that helps. Maybe we can find a trend, and then an answer.
