Getting the same response from TurboTax. I have used TT for 7 years and have never had a problem, always accepted by the IRS within a few hours, and now going on a week. I read in another posting that someone found out TT hadn't actually sent the return, and so they were able to file through H&R Block and their was accepted within minutes (like it usually is). Seems super suspicious that TT isn't providing answers. TT told me that it was because I completed mine early (I didn't), and that I had used the EITC (I also didn't), so it appears they actually have no idea why. My favorite response was from a TT "expert" team member who said "literally we can't do anything about it." Meanwhile- if my info wasn't sent to the IRS... then WHERE IS IT?
