After you file

Thank you for trying to help but none of those were the issues or helped. It's definitely a glitch or turbotax is only offering it sporadically.  I opened a new account as suggested by another member and it still didn't give me the option. Strangely I checked today and it suddenly appeared. No ryme or reason just sporadically. Still doesn't show on my old account. Believe me I spent a ling time toggling back and forth and checking that I wasn't missing some option. There was no option! Too many people are having this issue for turbotax to not explain or investigate it! This is the options after you choose yes you want the refund early. No option for refund advance!When you push other option this is all you get. Useless info.