After you file

So strange! So time consuming.  I opened a new account as suggested and it didn't work. Was so frustrating because took over 2 hours to fill in all my information for self employed.  Ugh! But today I went back and checked and suddenly the option for advanced refund appeared! No rhyme or reason just sporadic. Still not showing on my old account. Mind you it didn't show up yesterday on new account just suddenly today. I've spent so many extra days and hours on turbotax this year because of this. I don't know if it's a glitch or if turbotax is only offering it sporadically.  Please be more transparent Turbotax! So aggravated.  Still don't know if I am approved but at least finally was given the option to apply! 

The photos are of when it gave no option. Just to show I wasnt selecting wrongly.