After you file


@Brmthompson wrote:

I've been having this same issue. I've been filing through TurboTax for 10 years and used the refund advance last year. I have an active credit karma bank account as well. My credit score is higher as well as income for 2024. Yesterday, I spent 4 hours on the phone with TurboTax. The representative stated its possibly a glitch and they'll investigate then contact me about it. I'm really trying to hold off before I switch to a different company


I've never needed a refund advance loan and I would certainly never pay anyone $25 to get my refund 5 days early.  If your decision about which tax software works best for you is based on who gives you a loan or who lets you pay extra money to get your own refund slightly early, then you do whatever works for you.