@ih8theirs wrote:
Hello, im 19 and last year was my first time filing taxs. I used turbo tax and it says my return has been accepted, but one year later and the irs wheres my refund website says its still only received. Any support would be helpful!
I can tell you how to contact the IRS, and if necessary, the IRS Taxpayer Advocate Service.
IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday
When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.
- First choose your language. Then listen to each menu before making the selection.
- Then press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions."
- It may then ask for your SSN, but do not enter it. Just wait. If it asks for SSN a second time, still do not enter it.
- Then it will get "tired", and you'll get another menu. Choose 2 for "personal".
- Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but sometimes there is a long wait.
- I usually use a speakerphone so I can work on something else while waiting.
If you can't get it resolved by speaking to the IRS, you can try contacting the IRS Taxpayer Advocate Service for your area. They are especially prone to help if you have an economic hardship, or if there have been continued delays with lack of info from the IRS.
IRS Taxpayer Advocate Service
Also see this article for more info on how the IRS Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html
