I am having this same issue. I called into TurboTax and the CSE Shawn I spoke with said that in order to get the advance, I will have to wait to file on Monday the 27th when the IRS opens. They also spoke with a manager and they said the same thing.
The requirements are:
You will not be eligible for the loan if: (1) your physical address is not included on your federal tax return, (2) your physical address is located outside of the United States or a US territory, is a PO box or is a prison address, (3) your physical address is in one of the following states: IL, CT, or NC, (4) you are less than 18 years old, (5) the tax return filed is on behalf of a deceased person, (6) you are filing certain IRS Forms (1310, 4852, 4684, 4868, 1040SS, 1040PR, 1040X, 8888, or 8862), (7) your expected refund amount is less than $500, or (8) you did not receive Forms W-2 or 1099-R or you are not reporting income on Sched C. Additional requirements: You must (a) e-file your federal tax return with TurboTax and (b) currently have or open a Credit Karma Money™ Spend (checking) account.
I check all the boxes. I will be waiting until Monday but I swear if it’s the same bs I will be rethinking doing business with Turbo in the future. I hope this helps though
