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After you file
I did everything that I was supposed to do to be eligible fir the refund advance I had a w2 I had a refund of close to 7000 with my state I even had a credit karma account ..but it was not transparent at all it was not clear at what part of the tax filing program I would be able to apply for the advance from my tax filing process .. after I submitted the taxes I would surely get the chance to apply but no I actually unknowingly forfeited my right to the advance it was never clear at all and the whole world would actually agree with me. It's a scam they want your money fir the tax service but they don't actually want you ti get the highly promoted tax advance refund.. I am so disappointed with this service and I would never recommend turbo tax to anyone especially after the help I got by one if there associates today they basically told tough luck too late and laughed at me..