I apparently owe when TT said I didn’t!

So I filed my 2023 tax return and at the end it said 

“Your New Jersey state tax return (Form NJ-1040) shows no balance due or refund amount.”

 

then yesterday I get a bill from the state saying I owe thousands in taxes plus a very hefty late fee! I tried to see if I could talk to a real person bc the AI bot was not helpful at all. Apparently I have to PAY to talk to someone! So now I owes thousands to the state AND I have to pay TT to try to find out what happened?!?!?! 
what are my options here?