That's incorrect information. I have 10 years of e filed returns to prove the irs accepts documents e filed outside of processing return dates. I wish people would stop saying that as true on here because I file early every single year and I have emails confirming acceptance by the irs much before they open to process returns so that's not the reason. I was told by turbo tax that they are holding the returns until the irs opens which seems more likely to me but normally I don't have an issue getting my refund advance. This year I emailed the owner of the company this morning looking for answers and I got a call today, no answers yet but I will persist until I get answers for us all. I'm reliant on this advance to feed my children and seems by my past experience that when the irs gets my documents from turbo tax ( that always happened within 24 hours) it triggers that refund advance to be issued to me.
