I filed my 2022 taxes but I am unable to download my 1040. I contacted IRS and they stated I did not file my 2022 taxes. I have an order number to show I paid to file my taxes on the TURBO TAX online website, as I have for the past few years. Since TURBO TAX is unable to provide me with my 1040 forms for 2022, am I subject to a refund since it was not filed through your online website? I believe this would be fair to request a refund if TURBO TAX cannot provide me with my paperwork, although I filed and gave the Customer Service Rep Bernard my order number. He located my information and payment but said there were no documents.
