After you file

Hey,

 

I have tried contacting the Santa Barbara tax group with the number and website many times but their automated calls say my SS is an invalid entry and each time they end the call.

I already paid turbotax the fees needed for for 2023 taxes. Their shouldn’t be any further cuts to the refund. Also, my refund was approved on October 16, 2024, nearly 4 months now and no mail, email or repsonse. 
What are the next steps I can take to have my 2023 tax return.