since your return was accepted there is nothing Turbotax can do. it receives no updates and has no ability to contact the IRS on your behalf. Have you checked your refund status on the IRS webpage?
https://www.irs.gov/refunds
the only other possibility is to contact the IRS directly
Call 800-829-1040
- Choose your language,
- Then choose option 2
- Then 1
- Then 3
- Then 2
- When it asks you to enter your SSN or EIN do nothing – wait - - After it asks twice, you will get another menu
- Then 2
- Then 3
It should then transfer you to an agent. Note when its phone line are busy you may be on hold for a long while or disconnected
