I have tried several time to get the IRS to accept my 2023 tax return, but it keeps getting rejected because what I have on file for 2022 line 11 doesn't match what IRS says it should be. So, this morning, I attempted to change my return via TurboTax Online (which I paid for), but TurboTax stated that I had to pay again for and download the desktop version. So, I downloaded the desktop version and I download the 2023 .tax file from Turbotax. But when I open that 2023 .tax file, which causes the TurboTax desktop to run, the desktop TurboTax wants me to start over entering information. TurboTax says "Getting started with TurboTax" adding that it will start asking me simple questions. But on the top of the same screen, it shows in green font, the dollar amount for my Federal Return refund and my State refund. When I proceed, everything for 2023 is blank. Instead, the program states that it will use my 2022 TurboTax information to fill in 2023.
How do I get TurboTax desktop to use the information from the 2023 .tax file. I just want to make some small changes. I don't want to start over. I don't have time to start over.
