Thank you for the advice, however, I was still unable to speak with anyone. It put me on hold( no call back option) and told me a rep would be with me in 30-60 mins. After 47 minutes on hold, the BOT said we cant help you at this time and hung up. This was at 3:15pm PDT today - Monday.
Lastly, is there any way to change my refund from direct deposit to my bank, to credit to my 2024 return online? Also, I filed on 10-15-2024. How long do I have to contact them before they deposit it to my bank account?
