I have been trying to figure out how to submit a request for Reimbursement for an overcharge on my TurboTax Product. While filing, I started to use Live, but decided NOT to use the live feature. At the end of preparing my tax return online, I was charged for TurboTax Live. I did NOT use TurboTax Live and therefore would appreciate a Refund for the overcharge.
Thank you for your time and attention to this matter.
