Your question is confusing. It's not clear exactly what you are trying to do. What do you mean by "the new TurboTax program"? Have you installed the CD/Download TurboTax software on your computer? The tag below your question indicates that you are using TurboTax Online, not the CD/Download software. And what do you mean by your "tax records" or "tax files"? Do you mean your tax return?
What tax file do you have? If the file name ends with .pdf you cannot open it in TurboTax. To view your 2023 tax return in the CD/Download TurboTax software you need the tax data file, which has a name that ends with .tax2023. If you prepared the tax return in the CD/Download TurboTax software, the .tax2023 file is on the computer that you used to prepare it. If you prepared the tax return in TurboTax Online, and you now want to view it in the CD/Download TurboTax software, you have to download the .tax2023 data file from TurboTax Online to your computer.
