@patrikshah , agreeing with my colleague @Opus 17 for an excellent follow-up to your situation as gleaned from your posts.
(a) Do you still need more help ?
(b) Please note that YOU use TurboTax to prepare a return and YOU file the return -- this is applicable for both the original and amended returns ( if any ). TurboTax is only a tool that you use and you control .
(c) Looking at this thread, including the interactions that you have had with the IRS, I am unclear as to your filing status -- did you file MFJ or MFS; did you include your child ( ren) ? Why is there a duplicate return filing showing? Why multiple payments ?
(d) Main question becomes why you want to file an amended return?
(e) What visa are you on ? How about your spouse and the child( ren )?
From the above, I am not clear whether you should amend the filed return and/or whether you should use the services of a Tax Professional. Of course if you choose to use TurboTax to prepare returns ( the original and the amended ) and file ( whether paper /mail or e-file), we would be very happy to help/guide you through the process. Note that if you choose to prepare an amended return using TurboTax, you would have to prepare the filed ( "original" and processed ) return before you can amend. This is what @Opus 17 has been trying to get across. TurboTax at this time has NO data to prepare the amended return.
(f) If you want to prepare both the original and the amendment thereof, I would highly recommend you utilizing a Windows Download/CD version -- this will keep the data on your machine ( for future use etc. ) and you have time ( Software being there ). Amended return can be filed anytime within two subsequent years for refund.
Does this make sense ?
Namaste ji
pk
