we have no ability to access that information. you can use the IRS refund status website
https://www.irs.gov/refunds
your state's department of revenue website probably has a similar link. if nothing shows it would indicate that the IRS/state never got them or if mailed there sitting in a mailbag
but first, if you e-filed, access your Turbotax account to see if the returns have been accepted. you should have gotten two e-mails for each - first says submitted. the second says accepted or rejected. if it says rejected or their is no status that would indicate you never completed the e-filing by clicking on the "submit link"
if you mailed them, they could sit for months in a mailbag until the taxing authorities get to them
another option is to call them
Call 800-829-1040
- Choose your language,
- Then choose option 2
- Then 1
- Then 3
- Then 2
- When it asks you to enter your SSN or EIN do nothing – wait - - After it asks twice, you will get another menu
- Then 2
- Then 3
It should then transfer you to an agent. Note when its phone line are busy you may be on hold for a long while or disconnected
your state probably has a phone number to call by you'll have to check its website.
further questions should be posted in this thread.
