I filed my taxes for 2019 in 2020 and received a refund. I forgot to claim my sons college expenses on there
so I amended them on 2020 or 2021 using the Turbotax amendment option. I certified mailed the required papers in and received the part back showing they received them. To date I have not received a refund. I can't use the "Where's my refund option" since its been too long. I can't get a live person on the phone at the IRS. The chat option does not work either. How do I go about finding what the status is? Is there a time limit on when they can choose not to process it?
