I have only one phone number and I checked all my Email accounts. It seems to me that I have only one account as only one of them had the Email records saying my orders for Turbotax were ready for tax year 2018, 2019, and 2022. So, it is unlikely that I used multiple account to login and filed my tax.
I called the Turbotax and I was told that the file I had downloaded is exactly the file they had on 2019. I must had left all information blank, except the deduction (column 9 and 11a), in 2020. There is NO exception. I argued that back to 2018, I used Turbotax e-file but there was NO record in the webpage. So, there must be some problem. But I could not show my Email record from the SAME account where I received the noticed from TurboTax that my efiles were accepted to agent to prove my argument or persuade him/her/it. Unfortunately, my call ended up nowhere.
What am I supposed to do then?
