Sorry you had to go through all that. Going forward, if you use TurboTax again, the safest thing to do for a tax refund, IMO after helping in this forum and seeing problems over the years, is to use a traditional bank checking account to receive the funds and to pay all TurboTax fees upfront with credit/debit card, while avoiding any third-party offers. I don't know if you chose to pay any product fees out of your Federal refund or not, but for folks who did choose that pay-out-of-refund method, that also adds an extra link in the chain, since the refund first goes to an intermediary bank, thus increasing the chance of something discombobulating.
