The IRS Payment line is useless. They can't access tax records and can't tell me why my payment hasn't processed.
I'm on hold wasting time trying to talk to someone at the IRS.
General Advice. NEVER do a direct debit payment with TurboTax!!! Might be best not to process payments through them at all. There is no support when something goes wrong.
the only confirmation that it was supposed to happen is on Page 1 of the TurboTax printout where they summarize the report. I don't see any IRS forms with the direct debit info. This is a huge waste of time.
Just send a check or pay the IRS directly.
The IRS so far says Contact Turbotax, Turbotax says contact the IRS. No help from either side.
