My son did his TY2023 Federal return using TurboTax Deluxe Desktop Edition, completely on his own personal computer. He entered his bank account information and chose the Free e-file option offered by the program. The IRS acknowledged his filing, and reported that his refund had been "sent to your bank on April 2,4 2024 for direct deposit".
That direct deposit did not go to his bank.
Instead it was intercepted by TPG LLC. On the same day, TPG made a direct deposit to his bank account that was $60.00 short of the correct amount. TPG's webpage claims this as "Tax Preparation and Filing fees".
My son did not ever have any business nor contact with TPG.
My son did not prepare nor file his return using any online product, neither TPG nor Intuit/TurboTax nor the IRS. He began an online preparation process, but stopped when it became clear that unknown amounts of fees would be charged. Nothing was completed. Nothing was filed.
TPG's claim to a $60 "fee" for services that Sean did not request nor receive, without notice to Sean, constitutes fraud. TPG stole that money.
Intuit: get my son his stolen money back!
Steve
