This year I filed with Turbotax like usual, but when it was time to e-file I was not able to do so because of a problem matching stock transactions, a bug in the turbotax software. So I had to paper file. I printed my paper filed return and mailed it, now more than a month later I looked up my refund status which was a large amount (over $10K), and it shows that my refund was wired weeks ago. But I didn't provide wiring instructions and assumed I would get a paper check refund.
I can see on a title page that my refund is maybe sent to a Chase Bank account that isn't my account and I have no idea how that account got in there or what is from. I didn't add it, in fact I've had the same wiring with turbotax for years. I can't get ahold of a real person to discuss what this is or why it might be where my over $10K return was sent. I also paid the turbo tax fees by credit card. The whole thing is really troubling. Please help me, I can't get anyone at Turbo Tax to call me even though I paid for premium service.
