So I live in Colorado and my state taxes were approved at the end of April. I signed up for them to be direct deposited to my bank. I can't get answers. Help!

I know the check goes to TurboTax. Then I would usually get it in my bank account. I can't get any answers. It's been well over the 7-10 business days that Colorado sent the check to TurboTax. So any clue why I would not have it?