@Mike9241 Thank you! I called SBTPG and they also have confirmed that my federal shows that it was deposited into my bank on April 17 which (didn't mention state refund amount at all). Now I am even more confused because if the 3rd party is claiming its been processed then how is there a way that it didn't show up in the account? Maybe refund trace is the only option at this point but through the IRS website and phone automated system they're both claiming that this should be deposited already.
