Rip off! Scam!

You would think after what everyone  went through during Covid-19 that these financial matters wouldn’t be a problem. That people who work for these tax companies would provide the best service and integrity to tax payers. I have expenses plus a new born baby and frankly, TurboTax & SGBT could care less. I absolutely need my money as I am missing roughly $3500 from my federal state tax. I’ve dialed the 800 number to check the status unsuccessfully getting a hold of a representative. Infuriated to say the least.  Rip off, scam, misinformation, will not use intuit/turbo tax ever again. Taking measures to an investigation.