ValerieC1
New Member

How to get e-file fee refunded if forced to mail in taxes

I typically e-file. This year after I had paid my e-file fee for state, I got an error message saying I couldn’t e-file any of my returns due to the way one of my W-2’s was written.  The W-2 was correct, so I had to mail in the taxes for Federal and State.  How do I get the e-file fee refunded since it wasn’t used?  

I continue to get a message in TurboTax that I paid to e-file but have not finished e-filing yet.  

It seems like the fee should stay pending until the file is actually submitted via e-file or these checks should be done prior to the payment step.  Is there a way to get this e-file fee refunded?