Here are my notes and updates---Tax transcript is now showing 5/7/24 direct deposit date for taxes sent 2/10/24. My only advice at this point-keep calling. file a TAS and file a sams claim.
Date Notes
3/26/2024 Confirmed date returned was filed-2/10/24. As of 3/11/24, return is being reviewed
4/2/2024 currently in ERS
4/3/2024 ERS Code 497 - "Complex Systemic Error" - no details provided
4/4/2024 HQ requested Suspense
4/4/2024 2/12/24-placed in ERS. 2/15/24 Code 497 added
4/9/2024 ERS Code 497 - "Complex Systemic Error" - no details provided. Told to call back after 10 weeks.
4/15/2024 Rec'd updated information on code timeline--2/12/24-ERS code 481. 2/15/24 ERS code 497. 4/15/24 ERS code249
4/17/2024 ERS Code 249. referral Requested--IRS review within 30 days
4/22/2024 Referral put in. ERS Code 349
4/24/2024 "original referral was rejected- new referral requested, 30 days from second referral
4/25/2024 Referral processed. ERS Code 349
4/29/2024 Told me my return was rejected, could not provide a definitive timeline
4/29/2024 Case referred to TAS. Provide TAS case worker info and claim
4/29/2024 left message for TAS Rep
5/1/2024 "Cannot give any codes" refused to give any information, rude, refused to provide any information at all
5/1/2024 Moved to TAS-cannot see in "their system" confirmed TAS case was opened 4/18/24
5/2/2024 TAS caseworker returned call--refund is being processed, should have direct deposit 5/7/24. Was concerned that no one could answer status yesterday. Very kind and helpful
Notes--TAS filed 4/9/24
Called TAS Rep 4/29 & 5/1
Never any letters or notices on my account
Tax Transcript was updated 5/1/24--find my refund still showing "delayed" as of 5/2/24
No reason at all given for delay--after all this time.
SAMS Claim filed 4/4/24
