After you file

Only the IRS can answer your question. Call them but be aware that you may have difficulty getting through or be disconnected. 

  1. Call 1-800-829-1040 between the hours of 7:00 AM – 7:00 PM local time.
  2. Press “1” for English or “2” for Spanish.
  3. Press “2” for “answers about your personal income taxes.”
  4. Press “1” for “questions about a form you have already submitted or a payment or to order a tax transcript.”
  5. Press “3” for “all other questions about your tax history or payment.”
  6. Press “2” for “all other questions about your tax history or payment.”
  7. Do not input your Social Security Number when the recording tells you to.
  8. Press “2” for “personal- or individual-tax related question.”
  9. Press “3” for “all other inquiries.”
  10. Wait to be connected to someone at the IRS.