Update:
Called IRS again. Lady told me that there wasn't a tax return "filed" under my name.
Argued with her that there has to be because I've been checking the "where's my refund" religiously for 2 1/2 months. She finally relented that it wasn't "approved" instead of filed.
She told me it was in the Errors Department. I'm assuming this is because of the solar credit.
