Hi everyone - OP here!
My 10 weeks was up on Saturday 4/20 so I called first thing on Monday 4/22. The agent I spoke with said that the errors department should have reviewed my return by now but it was showing that no one even looked at it!!!!
She put in a referral to them and now they have another 30 days to send correspondence or issue my refund.
I had already filed a SAMS and the response I got was that they were aware of the issue and are working to resolve it. A tax advocate would not take my case because I was in the 10-week wait and now they still won't because I was given another time-frame.
Frustrated is an understatement.
