jkeaveny07-gmail
Returning Member

After you file

I already did this. I told three support staff this on Thursday, April 18th. I spent a long time on phone with a man who was consulting with others and then got cut off. Phoned back and spent long time on phone with a woman. to whom I gave access to my desktop. She finally said she had to transfer me "upstairs" and I then could see and quite older man who told me they could not help me and to wait until the IRS contacted me.

 

I spent many, many, many hours on the phone Tuesday, Wednesday and Thursday to no avail. My only take on all this is deciding not to use TurboTax again or recommend it to anyone and switch to a company that protects me from IRS problems and penalties.