On Wed., Apr. 17, I called the support number you gave me. She eventually had me change my address to "123..." and said it should work the next day. I paid the amount due on the IRS website. On Thurs., Apr. 18 it did not work. Called Support again as per CatinaT advice in the community chat to tell them I have a block payment issue, etc. Spoke to two support staff (after getting cutoff from one of them) and both tries o resolve issue for quite some time without success. I even tried using a friend's credit card under Support's direction. Payment could not be accepted over the phone. Finally I was transferred to an older man who said he had no idea what was wrong and couldn't fix it, so I'd better wait for the IRS to contact me. Incredibly, no one in TurboTax Support could help me or explain what was wrong. Unbelieveable.
