Update for anyone whose refund is "Stuck before processing"

My return was efiled and received on March 4, 2024.

It still has not been processed and my transcript shows N/A.

I called the IRS and they told me they had problems specifically with Turbotax, Tax Slayer and H&R Block where the return gets "stuck" and fails to move to the "processing" step. 

 

The IRS agent is sending an internal notice to the correct department to request my return be released for further processing. She said they have seen this problem a lot this year. So anybody who's return has no transcript generated and has been waiting for a refund more than 3 weeks might have this issue.