I tried to call CDOR just after they opened this am. I got a recording that paper returns were taking 12 weeks to process and for faster processing file electronically - but they provided no timeframe for processing e-filed returns.
They have mesaages encouraging filers to create an account use their website (Revenue On-line) to communicate via messaging. I have done this starting almost 2 weeks ago but have gotten no response.
I then pressed the numbers to get a hold of a real person and got a recorded message that they were too busy to talk to me.
Apparently they are very busy.
Not sure what else I can do.
They could provide some sort of an updated press release on how long it is taking to process returns and send out refunds- both electronic and paper.
