My taxes say done, but i havent gotten them. Its been three months, and i dont want to be fined for a late fee. Can i get someone to either look and fix it, or delete it?

I would like thorough instructions through email please. Im in the military in japan so i cant receive any phone calls. My japanese number is xxxxxxxxxxx and my email is xxxxxxxxx@xxxxxx.xxx. Please get back to me as quickly as possible.