DanKen
New Member

$39 "refund fee" when I DON'T HAVE A REFUND

I BOUGHT TurboTax Home and Business 2023.  I am being charged for the state e-filing, which I expected.  However, now this!  I am not getting a refund.  I am on a screen at the very end of the process that is demanding I pay another $39.99 for "refund processing fees."  What is this?  Did you catch that above?  I'M NOT GETTING A REFUND.  And even if I were, this feels very underhanded and smarmy, to dump this on me after days of entering my very complicated federal and state return data.  If I were getting a refund I need to pay you 40 dollars for the IRS to debit my checking account?  This feels like a form of fraud.  Please explain what is happening.  I think I should report this to the state office of the Auditor.  What are you people doing?