Hi there,
I never received the direct deposit for my 2022 tax year refund. I called the IRS and opened an investigation. They concluded that my direct deposit had been incorrectly sent to a Green Dot Bank account associated with TurboTax. I do not have a Green Dot Bank account so I called the bank and they said the account (that has my refund in it) no longer exists. Now I have tried to speak to a person at Intuit about this issue, however I can't get past the automated phone machine...
I'm really hoping an actual representative can help me out with this issue because I have spent 6 months trying to resolve this without success.
Please help,
Alex
