Amended returns are presently taking as long as 2 years to be processed. Be sure to look up the type "Record of Account" in your IRS account. The original return transcript won't update.
You'll see in that version if there is an amended return that has been received - it should read something like "Amended return forwarded for processing".
Since it's been more than a year and your present year refund is affected, I would recommend that you contact a Tax Advocate for additional assistance to get the amended return processed and your refund released to you. You will find information about how to do that here: Taxpayer Advocate Service.
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