Are you using TurboTax Online? Where were you in the program when you saw a blank screen?
If you are using TurboTax Online, check your Internet connection. Hardwired connections work best. Logging out of TurboTax and back in, changing browsers (Chrome generally works well), or clearing your cache and cookies often helps.
Try the other troubleshooting steps in this TurboTax help article.
Every computer has a unique combination of components, settings, programs, services, and users. This means TurboTax can install and run flawlessly on one computer, but another computer's configuration can cause conflicts when installing, launching, or running TurboTax.
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