Yes, I am an Intuit employee. When you follow the steps provided to share your tax file, we can only use the code you provide to generate a "sanitized" TurboTax file. When we upload the sanitized file in TurboTax, we only see X's displayed in place of names, addresses, and SSNs. We are only able to see the numbers and explanations entered and boxes checked and determine which entries were made by the user, in order to diagnose problems.
It is wise to be wary about sharing confidential tax information. This procedure doesn't divulge anything beyond what is needed to diagnose a problem with the software or with user entries.
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