As MANY have indicated, TPG Products appears to be shorting people money without any transparency upfront about timing and pricing.
Both fed and state have indicated that my refunds have been sent, and yet I've only received one refund, short by approximately $200, and not the other.
It is pathetic that Intuit's only advice is to contact TPG Santa Monica. They are failing YOUR customers, and you (Intuit) give no indication of ADDITIONAL fees that we may incur, after you already charge us $40 on top of the the fee for the software.
Where is my money? And what is Intuit doing to help rectify these issues?
